When one think of how a Receptionist should be, a presentable lady usually comes to mind.
A receptionist is usually stationed at a receiving area such as a lobby or front office desk of an organization. More often than not, this is a female-inclined job. She is typically employed by an organization to greet any incoming visitors, guest or clients.
The job scope of a receptionist may include any of the followings:
- answering phone calls and enquiries. If needed be, also required to take down messages
- keeping the reception counter neat and presentable
- providing and serving refreshments for guests
- receiving visitors, guests and re-directing them to the correct person or department
The job scope varies, depending on the size, location and type of organisation that she is working in.
Personality-wise, a receptionist must have a reasonably good command of the spoken language. She should also have a pleasant and amiable personality. This job does require a good deal of patience and tolerance, especially when dealing with potentially unpleasant visitors.